ivr application



Interactive Voice Response (IVR) is an interactive technology that allows a computer to detect voice and keypad inputs.IVR systems can be used to control almost any function where the interface can be broken down into a series of simple menu choices.

We can create IVR solutions with your backend databases and web applications to provide data to your callers, or capture data to be reported back to you. AlignMinds Interactive Voice Response Service enables you to offer both live and recorded interactive voice services, to the consumer and business markets. We can provide our partners with the ability to automate data capture processes for their clients or internal use, reducing the need for call centre operatives.

Interactive Voice Response (IVR) is an interactive technology that allows a computer to detect voice and keypad inputs developed by alignminds experts.
Real Time Services

Companies that needs to handle customer requests such as product/service bookings, appointment scheduling can integrate AlignMinds IVR to interact with their existing telecommunication systems and service the request 24/7.

Recorded Services

Companies running recorded services, such as Horoscopes, News, Medical Information for example, can upload their recorded content real time into the AlignMinds IVR system.

Location Based Services

Companies running Location Based Services can use the AlignMinds IVR service to capture and deliver real time end user requests for Location specific information.


AlignMinds IVR systems include all the necessary software and hardware to enable the swift deployment of your IVR applications.

  • Our IVR Systems are built on robust servers using a number of telephony interfaces and protocols.
  • AlignMinds IVR Server deployments enable limitless scalability: from four ports to thousands.
  • For critical applications, we will offer engineering support 24-hours a day.


Educational IVR

Features:

  • Admission information
  • Admission Results via SMS / IVR
  • Programs information
  • Student Registration
  • Examination Results via SMS / IVR
  • Students progress
  • Emergency announcements / Notices / Updates via SMS
  • Free reminder via SMS / auto call
  • Institute’s fund raising
  • Conferencing solutions
  • Call recording solutions
  • Other information retrieval
Health Care IVR

Features:

  • Hospital’s services information
  • Patient admission information
  • Appointment Scheduling SMS / IVR
  • Doctor's timings information
  • Doctor's appointment
  • Medical test results
  • Medical billing
  • Logging complaint
  • Emergency announcements / Notices / Updates via SMS / IVR
  • Hospital’s fund raising / revenue generation
  • Other information retrieval
TV Channel IVR

Features:

  • Program reminder via SMS / Auto call for subscribers
  • Program selection via SMS / telephone call
  • Emergency notifications via SMS / Auto call
  • Promotions via SMS / Auto Call
  • Lottery system
  • Political campaigning
  • Political polls
  • Quiz Program
  • Telephone surveys
  • Information retrieval
  • Call center automation
  • Conferencing solutions
  • Other information retrieval
Entertainment IVR

Features:

  • Songs
  • Horoscope
  • Jokes
  • Stories
  • Recipes
  • Students’ progress
  • Animation, Ring Tone, Wallpapers, Games Downloads
  • Lottery
  • Weather Forecast
  • Friendship Corner
  • Quiz Program & others